Management/Psychology
280 pp
Illustrations
Appendix, index
ISBN 0-914171-16-X
$9.95
"Fresh insight in the area of motivation by
kindness and compassion."
-Special Libraries
-Personnel Psychology
|
Turning Around
Keys to Motivation and Productivity
Dr. Beverly Potter
urning Around explains behavior psychology and
how to apply the techniques to daily supervision situations. It is a valuable
reference to return to when faced with difficult management questions
Turning Around shows step-by-step how to assure
top performance from yourself and all those on your team. It explains the
most complex techniques in down-to-earth terms.
Turning Around tells how to:
Use behavior modification
Conduct interviews
Lead meetings
Mediate conflicts
Manage authority
Manage yourself
Turning Around focuses strictly on objectives
and how to achieve them day-in and day-out. It makes your job easier and
your career progress more satisfying.
Many traditional management theories have failed to produce the desired
results because they have tended to view employee behaviors as isolated events,
and have thus overlooked their relationship to the environmental setting.
These theories often point to internal needs, motives, and conflicts as the
sole determinants of a person's actions. On the other hand, when you expand
your vision to look at those behaviors in their environmental context, you
may conclude that within that environment, it may be that your actions or
nonactions are the very events that evoke or maintain the behaviors you would
like to eliminate. In other words, one way of changing the behavior of those
around you is to change your own behavior.
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